To
access the system for the first time, you will need to locate
the welcome email sent
to you when you were set up on the system as a new user.
This email will include a link to access the system and create
your password, along with your user name (which is your email
address).
Access the system and verify your account
Click on
the AlphaVAT system
link within the email or type the URL into your web browser.
Type in
your Email address and click on the Send verification
code button.
The system
will send you an email containing your verification code.
Type
in your verification code or copy and paste it into the
box. Click on the verify code button.
You also have the option to Send new code, should you
lose or delete the email by mistake.
The system
will confirm that your code has been verified. Click
on Continue.
Create your password
You will
now be asked to enter and confirm your new password.
A
strong password is recommended.
Strong passwords are made up of 8 to 16 characters and must
combine uppercase and lowercase letters, numbers and symbols. They
cannot contain your username.
Once
you have entered and confirmed your password, click on the
Confirm button.
Set up your 2-factor authentication
You
will need to set up your 2-factor authentication by providing
a telephone number that the system can contact you on. We recommend entering
a mobile number so that you can use the both options.
Please note:
If you enter a landline number you will not be able to use
the Send code option to text a code to your phone.
The system defaults to the United Kingdom Country Code. To
change this click on the drop-down list and select
the required country code.
Type in the phone number that you would like the system
to contact you on.
You then need to select either Send Code or Call
me to complete your set up and to test the authentication
process.
Call
Me:
You can choose to have the system call you on the number
you have provided, by selecting the Call
Me option.
Answer the call and press the #
key. Your authentication will be confirmed and you
can end the call. Send
code: If you have entered a mobile
phone number, you can also choose the Send
Code option, which will send you a text message containing
a one-time verification code.
Enter the code
on screen when prompted to, then click on the Verify
Code button.
Once you have set up and tested your authentication,
you will be taking to the Welcome Screen. You will
now need to log on again, in order to access the system. |
