Multiple customer login

When you log into the system for the first time, you are required to update your password and set up your authentication. This is a one-time action and thereafter, you will be able to log in with your email address and password, and then complete the authentication to access the system and choose which customer you wish to work on.

  1. If you have saved the system link as a favourite, select it and you will be taken to the Welcome screen.

    Alternatively you can click on the system link within your welcome email or type the URL into your web browser.

    https://mtd.cloud.taxsystems.com/

  2. Click on the Login button.

  1. Type in your Email address and click on Next.

  1. Type in your password and click on the Sign in button.

  1. You will now be asked to authenticate your login via your phone. Choose your method of authentication:

    • Call Me: You can choose to have the system call you on the number you have provided, by selecting the Call Me option.

      Answer the call and press the # key. Your authentication will be confirmed and you can end the call.

    • Send code: If you have entered a mobile phone number, you can also choose the Send Code option, which will send you a text message containing a one-time verification code. 

      Enter the code on screen when prompted to, then click on the Verify Code button.

  1. If you have access to multiple customers, you will now see the Select customer dialog. Choose the customer you wish to work on, by clicking the selection button next to their name.
  1. Once you have chosen your customer, click on the Proceed to customer button.
  2. You will now be taken into the system, where you can work on tasks for your chosen customer.

 

 

 

 

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